Specific Skills:
Register arriving guests and assign rooms,
Process group arrivals and departures,
Take, cancel and change room reservations,
process telephone calls,
Provide information on hotel facilities and services,
Provide general information about points of interest in area,
Provide information about services available in community,
Arrange services required for guest with special needs,
Secure guests’ valuables,
Store and retrieve luggage,
Exchange foreign currency,
Process guests’ departures, calculate charges and receive payments,
Balance cash and complete balance sheets, cash reports and related forms,
Customer service oriented,
Follow emergency and safety procedures,
Work with minimal supervision,
Douglas Fir Resort & Chalets
Attn: Front Desk Manager
PO Box 1228, Banff, AB T1L 1B2